Privacy policy

1. Who We Are

Claire Templer Design Ltd.
Based in Margate, UK
Email: hello@clairetemplerdesign.com

We are committed to protecting your personal data and respecting your privacy.

2. Information We Collect

We may collect:

  • Contact details: name, email address, postal address.

  • Order details: products purchased, payment information (processed securely by third-party providers).

  • Service information: details provided for consultancy or interior design projects.

  • Website data: IP address, browser type, device information, and pages visited (via cookies and analytics).

3. How We Use Your Data

We use your information to:

  • Process and deliver orders.

  • Provide consultancy and interior design services.

  • Respond to enquiries and customer support.

  • Send updates or newsletters (only with your consent).

  • Improve our website and services.

4. Legal Basis for Processing

Under UK GDPR, we process data on the following bases:

  • Contractual necessity (fulfilling your order or service).

  • Legitimate interest (improving website performance and communication).

  • Consent (newsletter signup, marketing). You may withdraw consent at any time.

5. How We Store Your Data

Your data is stored securely using reputable systems, including:

  • Website hosting provider

  • Payment processors (e.g., Stripe, PayPal (add in relevant processors here)

  • Email marketing providers (e.g., ConvertKit) 

We do not store full payment card details and never sell your data.

6. Sharing Your Data

We only share data with trusted service providers when necessary, such as:

  • Payment processors

  • Delivery couriers

  • Contractors or suppliers working on your project

  • Email newsletter software providers

These third parties are required to comply with UK GDPR and only process your data as instructed.

7. Cookies

Our website uses cookies to improve functionality, analyse performance, and personalise your experience. You can manage or disable cookies through your browser settings.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent at any time.• Object to or restrict processing.

  • Request a copy of your data in a portable format.

To exercise any of these rights, contact: hello@clairetemplerdesign.com

9. Data Retention

We retain:

  • Order information for 6 years (for tax and accounting).

  • Newsletter data until you unsubscribe.

  • Project information for as long as reasonably necessary.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page.
For questions about how we handle your data, please contact: hello@clairetemplerdesign.com